Privacy Policy

Effective Date: November 12th, 2024

This Privacy Policy outlines how Health Host collects, uses, stores, and protects personal and sensitive information in connection with our healthcare hosting services.

1. Information We Collect

We may collect the following types of information:

  • Client contact and billing details
  • System usage and diagnostic information
  • Data uploaded or stored on our servers (e.g., EMR data)

2. Data Residency

All data is securely hosted in Canadian data centers and is not transferred outside of Canada without written consent. This ensures compliance with PIPEDA and other applicable Canadian privacy laws.

3. Use of Information

We use your information to:

  • Provide and maintain our hosting services
  • Respond to support requests
  • Enhance system security and performance
  • Comply with legal and regulatory requirements

4. Data Security

We implement administrative, technical, and physical safeguards to protect your data, including encryption, secure access controls, and continuous monitoring.

5. Data Retention

Data is retained only as long as necessary to fulfill contractual obligations or comply with legal requirements. Upon termination, data may be permanently deleted after 30 days.

6. Sharing of Information

We do not sell, rent, or share personal data with third parties unless legally required or necessary for service provision under contract.

7. Your Rights

You have the right to access, correct, or delete your personal data. Requests can be submitted via our contact page.

8. Changes to this Policy

We may update this Privacy Policy with 30 days' notice. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

9. Contact Us

If you have questions about this policy, contact:

HealthHost Web Services Corp.
Email: support@healthhost.ca